Everything from booking and cancellations to what to expect in the room. Can't find it here — call or email and we'll answer directly.
Same-week appointments are usually available, especially on weekdays. Weekends and The Lolly Ritual book up faster, so 5–7 days ahead is safest if you have a specific date in mind.
We ask for 24 hours' notice to cancel or reschedule. Because each room is held just for you, late cancellations and no-shows are charged 50% of the treatment price.
We'll always fit you in, but your session will still end at the originally scheduled time so the next guest isn't affected. A quick call ahead helps us prep the room for whatever time you have left.
Yes — for any treatment or a fixed dollar amount, sent by email or given as a printed card in studio. Ask about one when you call or email to book.
Come in whatever's comfortable — you'll change privately in the room. Most guests undress to their comfort level; you're always draped with a sheet, and only the area being worked on is uncovered.
Totally normal to feel a little unsure. Arrive 10 minutes early for tea and a short check-in, where your therapist asks about pressure and any areas to avoid. You can always ask them to check in during the session too.
Yes, with adjustments — please mention it when booking so we can assign a therapist trained in prenatal positioning and pressure, and avoid certain techniques and areas.
Please do, ideally when booking rather than on arrival. Recent surgery, blood clots, skin conditions, and some medications can change what's safe, and we'd rather plan around it than skip it in the room.
Root & Rise is our firmest treatment, but pressure is always set to what you ask for in the check-in — and you can request more or less at any point during the session, no explanation needed.
Two hours, one room: a full-body massage first, a botanical facial with gua sha next, and a short seated tea ceremony to close before you head out. Nothing is rushed between the three parts.
Yes — just note it when booking and we'll place you in adjoining rooms rather than Two Together's shared suite, if you'd each prefer your own space.
Constantly — it's one of the most common reasons people book Signature Slow Hands or Root & Rise. Mention the desk-and-shoulders pattern in your check-in and we'll focus there.
Street parking is available directly outside, and there's a small lot behind the building accessible from Harbor Fern Lane after 6pm.
All major cards and contactless payment in studio. We don't currently take checks or cash-only bookings for deposits.
It's appreciated but never required or assumed. If you'd like to, 15–20% is standard and can be added at checkout.
Call or email us directly — we usually reply the same day.